Important Contact Information And Links
We strongly encourage you to utilize our online BEACON application to file your claim, which is available online 24/7.
Claimant Phone Number
- To contact a live agent to file a new claim or inquire about an existing claim, please call 667-207-6520, toll free.
- Since the beginning of the COVID-19 pandemic, we have more than doubled our Claims Center staffing and have further extended hours. Live claims agents are available from 7:00 a.m. to 6:00 p.m., Monday through Friday and from 8:00 a.m. to 12:00 p.m. on Saturday, and on Sunday from 12:00 p.m. to 4:00 p.m. Claimants now have the option to call us seven days a week.
- If you call during business hours, you may provide a callback number. When an agent becomes available, the system will call the number and connect you with an agent. You may also be offered the opportunity to connect with a virtual agent to have questions answered by smartphone.
Employer and Agent Phone Number
- The Employer Call Center will be available beginning September 21, 2020 and can be reached at 410-949-0033.
- If you need activating your employer or agent account in BEACON, please contact the Account Activation Hotline at 410-767-8997.
Connect with IVR System to File Telecerts and More
Ombudsman Inquiry Form
Why Is My Unemployment Claim Pending
If your claim status is pending, we may need to confirm your identity or eligibility before we can process payment.
If we need to confirm your eligibility, we will schedule a phone interview with you. For more information, visit Claim Status: Pending Payment.
Many people receiving unemployment are reaching the end of their benefit year. If your unemployment claim expired because your benefit year ended, you must apply for a new claim. If you do not, we will not be able to determine your eligibility or process payments, which can lead to a Pending claim status. To learn more, visit Benefit Year End.
Note: If you have an existing Pandemic Unemployment Assistance claim, you do not need to submit a new application.
Benefit Year End Date
A regular unemployment insurance benefit year ends 12 months after the claim started.
You must reapply for a new claim if you earned enough wages in the last 18 months and are still unemployed or working part time. We will notify you when your new claim is processed. This usually takes two to three weeks.
- If youre unsure if you have enough wages as reported by an employer, log in to UI OnlineSM and select File New Claim. We will do one of the following:
- Immediately tell you that you do not have enough wages to establish a new claim.
- Provide instructions on how to submit a new application.
For more information, refer to the unemployment benefit calculator.
If you served in the military, worked for a federal government agency, or worked in a state outside of California within the last 18 months, you must reapply for a new claim by phone, mail, or fax.
You do not need to reapply if you did not earn enough wages in the last 18 months to establish a new claim, regardless of whether you are on a regular claim, a federal extension, or Pandemic Unemployment Assistance . Continue to certify for benefits, and we will notify you when your benefit weeks are processed.
To find your benefit year end date, log in to UI OnlineSMand view your Claim Summary. Your benefit year end date is 12 months after the start of your Benefit Year.
For more information, refer to your Notice of Unemployment Insurance Award for your claim ending date or review Benefit Year End.
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What Are The Requirements To Qualify For Unemployment Benefits In Florida
What are the requirements to qualify for unemployment benefits in Florida? To be eligible to receive FL unemployment benefits you must meet the following criteria:
- You must be either partially or totally unemployed and have lost your job through no fault of your own. This means you were not fired for malicious misconduct or that you quit for personal reasons.
- You must have earned the required minimum amount of wages during your base period. Your base period is the first four quarters that have been completed beginning 18 months prior to you filing a claim.
- You must be ready, willing, available and able to work. You must also be actively seeking work and be able to document your efforts.
Florida Unemployment Benefits And Eligibility
COVID-19 UPDATE: Because the coronavirus pandemic has left so many Americans jobless, the federal government has given states more flexibility in granting unemployment benefits. If you have questions about whether youre eligible for unemployment benefits read our COVID-19 Unemployment Benefits and Insurance FAQ and check out Florida’s claimant handbook.
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What Is An Offer Of Suitable Employment And How Is It Connected To Unemployment Insurance Eligibility
Most state unemployment insurance laws include language defining suitable employment. Typically, suitable employment is connected to the previous jobs wage level, type of work, and the claimants skills.
Refusing an offer of suitable employment without good cause will often disqualify individuals from continued eligibility for unemployment compensation.
For example, if an individuals former employer calls the individual back to work after having temporarily laid the individual off for reasons related to COVID-19, the individual would very likely have to accept the offer to return to work, or jeopardize his or her eligibility for unemployment insurance benefits, absent some extenuating circumstance, such as if the individual tested positive for COVID-19. The job an individual held before the spread of COVID-19 will constitute, in the vast majority of cases, suitable employment for purposes of unemployment insurance eligibility.
What To Do If Your Claim Is Denied
After you file for unemployment, the state may accept your claim, and youll receive your benefits. But what if youre denied benefits or the state asks you to provide additional information? You can file an unemployment appeal and explain your situation in a hearing.
The state unemployment office will typically send you a letter that will list the date and time of your hearing. These hearings are generally conducted over the phone.
My Regular Unemployment Compensation Benefits Do Not Provide Adequate Support Given The Unprecedented Economic Challenges Caused By The Covid
Yes, depending on how your state chooses to implement the CARES Act. The new law creates the Federal Pandemic Unemployment Compensation program , which provides an additional $600 per week to individuals who are collecting regular UC and Unemployment Compensation for Ex-Servicemembers , PEUC, PUA, Extended Benefits , Short Time Compensation , Trade Readjustment Allowances , Disaster Unemployment Assistance , and payments under the Self Employment Assistance program). This benefit is available for weeks of unemployment beginning after the date on which your state entered into an agreement with the U.S. Department of Labor and ending with weeks of unemployment ending on or before July 31, 2020.
What If I Am Denied Benefits How Can I Appeal A Denial Of My Claim
You could be denied benefits for a variety of reasons, including not completing paperwork in a timely manner, not having enough wages during your base period, or being disqualified because you were fired from your last position due to misconduct, among many others.
If you are denied unemployment benefits, Florida allows you to file an online appeal, by mail, or by fax. You will have 20 days to do so from the time you receive your determination notice. After receiving your appeal, the agency will schedule a telephone hearing and an appeals referee will rule on your case. A decision will then be mailed to you.
If you disagree with this decision, you can make an appeal to the Unemployment Appeals Commission, again within 20 days after you receive your notice. Commissioners will review your information and issue another written decision.
If you disagree with the Commissions findings, you can appeal that decision to the Florida District Court of Appeal.
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Who Is Eligible To Receive Unemployment Compensation
Your state establishes eligibility requirements for unemployment insurance coverage, with primary requirements including having worked for a certain period of time and your job having been lost through circumstances beyond your control, typically a layoff or a furlough.
Typically, you must be considered an employeeas opposed to an independent contractorat a company that pays into the unemployment insurance fund for your state. However, benefit guidelines have changed due to the coronavirus.
Self-employed workers may be eligible for unemployment benefits. Check with your state department of labor for information on qualifying.
If you meet the eligibility requirements established by your state, you are entitled to receive temporary compensation, generally half your earnings up to a maximum amount.
Wrongful termination can result in eligibility for unemployment benefits, as well as possibly some company benefits.
Unemployment Insurance Taxes And 1099
Unemployment insurance benefits are subject to federal and state income tax. If you collected unemployment insurance benefits in 2020, you will need the I.R.S. 1099-G tax form to complete your 2020 federal and state tax returns. Please note that when you completed your initial claim application, you chose whether to have any taxes withheld from your weekly benefit amount. If you chose not to withhold any taxes, then you will be required to pay the appropriate taxes on the total benefits received when you pay your taxes.
Marylandâs Division of Unemployment Insurance has issued a 1099-G tax form to all claimants that received unemployment insurance benefits during the calendar year 2020 based on the delivery preference chosen in their BEACON portal.
All claimants will be able to immediately access their 1099-G tax form by visiting their BEACON portal and selecting Correspondences from âYour Options.â Select âSearchâ to display all Correspondences and select â1099â to view. If you selected the U.S. Mail as your preferred method of delivery, then you will also receive a 1099-G tax form in the mail.
To learn about the Earned Income Tax Credit, find locations offering FREE tax preparation through the CASH Campaign of Maryland, get financial help with the cost of health coverage through the Maryland Health Connection, and more, please visit our website. To learn more about the 1099-G tax form, please read our Frequently Asked Questions.
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Taxes On Unemployment Benefits
The Internal Revenue Service counts unemployment insurance benefits as income, so your check is taxable. Depending on the state, state and federal income tax can be withheld from your check. Keep all paperwork in order and make sure that you file income taxes, even if you were unemployed for all or most of the year.
Temporary Federal Pandemic Ui Programs End On September 4 2021
The temporary, federal unemployment insurance programs , Federal Pandemic Unemployment Compensation , Pandemic Emergency Unemployment Compensation , and Mixed Earner Unemployment Compensation Program will expire the week ending Saturday, September 4, 2021. No payments of PUA, FPUC, PEUC, or MEUC benefits will be made for any weeks of unemployment ending after September 4, 2021, even if you have a PUA or PEUC balance in your BEACON portal.
Processing of Claims for Weeks Ending on or Before September 4 Claims that include weeks of eligibility that end on or before September 4 will be processed even after the federal programs expire. Claimants will receive benefits for all weeks they are determined to be eligible for, even if a determination of eligibility occurs after September 4. If you are waiting to receive an eligibility determination for any of these four federal programs, the Department will ensure that you receive all payments owed to you for those weeks.
Extension to File PUA Claims Until October 6, 2021, the Department will accept new initial claims for PUA benefits for weeks of unemployment ending between December 12, 2020, and September 4, 2021. Claimants are only eligible for PUA benefits for weeks they were unemployed or partially unemployed because of an approved COVID-19 related reason.
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How Do I Apply For Benefits If I Was Fired For Not Getting Vaccinated
If your state has mandated a vaccination requirement for your industry and you’re fired for refusing to comply — you might not be eligible. You’ll want to check if there’s an exemption you qualify for based on state or company law. You can apply for benefits by filing a claim with your state’s unemployment insurance program. You can find the contact information to start your claim here.
If you do apply for unemployment benefits and the employer challenges your claim, you will likely end up in court. As such, you should contact an attorney to pursue a claim or file an appeal.
File An Unemployment Claim
To apply for regular unemployment insurance, click the button below. You’ll be taken to the 10 Things You Should Know page to start the application process.
Pandemic Unemployment Assistance applications are being accepted until October 6th, 2021. However, PUA benefits are only payable retroactively through the week ending September 4th, 2021. Learn more and file a PUA claim online.
Once you have filed a claim for regular unemployment benefits, return to this page and click:
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How Do I Return Unemployment Benefits I Shouldn’t Have Received
If you received unemployment benefits you were not eligible for , we will send you a notice. It is important to repay this benefit overpayment as soon as possible to avoid collection and legal action. After receiving a notice, visit Benefit Overpayment Services to learn how to repay an existing overpayment.
If you want to repay these benefits before receiving a notice, review the following:
- Benefit check not cashed Return the original check to the EDD.
- Benefit check cashed Send a personal check, cashier’s check, or money order made payable to the EDD.
- Debit card If the funds are still on your card, transfer them to your bank account and then repay them by sending a personal check, cashierâs check, or money order made payable to the EDD.
Include a letter with the following information:
- Social Security number or EDD Customer Account Number .
- Week or weeks that the returned payment applies to.
- Reason for returning the benefits.
- Date you returned to work .
- Gross earnings for each week of benefits being returned .
Mail the payment and letter to:
Employment Development Department Overpayment CenterPO Box 66000
I Need Help Answering My Certification Questions Where Can I Get More Information
We recently added information to UI Online to help you complete your certification. When you log into your account and begin answering your certification questions, you will see this updated information. This new text will help you understand how to answer questions correctly and avoid payment delays.
Note: These additional instructions are currently not available through UI Online MobileSM.
For help with answering questions correctly to avoid delays in payments, review the following:
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Where To File When You Worked In A Different State
If you live in one state and worked in another, or if you have moved, you should generally file your unemployment claim with the state where you worked.
If you worked in a state other than the one where you live or if you worked in multiple states, the state unemployment office where you now live can provide information about how to file your claim with other states.
Where Do I File For Unemployment Insurance
Unemployment insurance is a joint state-federal program that provides cash benefits to eligible workers. Each state administers a separate unemployment insurance program, but all states follow the same guidelines established by federal law.
Please see the map and list below to find the contact information for your state in order to apply for Unemployment Benefits.
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Information Needed Is As Follows:
- Information needed is as follows:
- Your Social Security Number
- The year you were born
- Your home address and telephone number
- Whether you have filed an unemployment insurance claim in your state or in any other state during the past 12 months
- Your last day of employment
- The names and addresses of all of the employers you have worked for during the 15 months prior to filing your claim and the dates you worked for each of these employers. If you are reopening a claim, be ready with the same information for the past 8 weeks
- The reason that you are no longer working or that your hours have been reduced The names, dates of birth and social security numbers for any dependent children if you are going to apply for dependency allowance
- Form no. SF 8 or SF 50 if you were a federal employee
- Federal Employee Identification Number this is found on any W2 or 1099 tax forms you have received
- In case you dont have the FEIN, you can use employer details off of a recent paystub
- If you were military personnel, from DD-214 must be produced. Note that only member copies 2-8 of DD-214 are acceptable.
- Your alien registration number if you are not a U.S. citizen
If You Are Not a United States Citizen
You must give verification that you were legally eligible to work in your state and that you are presently eligible to begin a new job.
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