Massachusetts Unemployment Phone Numbers
The Department of Unemployment Assistance tries hard to provide prompt and courteous service. They understand that during peak periods, it may be difficult to get through the TeleClaim Centers.
If you are calling to file a new claim or reopen a claim for unemployment benefits, or need other assistance, please assess the Call Schedule below before calling. Adhering to this schedule you will be provided help in a timely manner.
If the last digit of your Social Security Number is: | Assigned Day to Call TeleClaim is: |
0, 1 | |
Friday |
TeleClaim Services:
You can reopen your claim, be interviewed if there are any issues affecting your eligibility for benefits, obtain up-to-date information on the status of your claim and UI benefit payment check, and resolve problems, all by telephone.
TeleClaim Center Hours:
Regular Hours: Monday to Friday: 8:30am 4:30pm
Expanded Hours : 7:30am to 5:30pm Monday through Thursday only
Call 877-626-6800 from area codes 351, 413, 508, 774, and 978 or 617-626-6800 from any other area code.
Shorter waiting times can be expected later in the week.
Masshire Franklin Hampshire Career Center Can Help With Claims Assistance
MassHire Franklin Hampshire Career Center is not the Department of Unemployment Assistance, but we can provide assistance with unemployment insurance claims. If you are not able to apply online, through the MA Teleclaim Center, or need assistance with your claim, we can help you:
- File a new claim or reopen a benefits claim.
- Explain how to navigate and use the UI Online website.
- Provide printouts for program eligibility or forms from your UI Online account.
- Help resolve UI Claims issues
- Designated Unemployment Insurance computer station
All MassHire Franklin Hampshire Career Center Unemployment Insurance claims assistance is currently provided over the phone due to the COVID-19 Emergency. To speak with an Unemployment Assistance Counselor call the Greenfield Career Center at 413-774-4361 / 800-457-2603 .
We understand that being unemployed can be a stressful time. MassHire Franklin Hampshire Career Center offers many services and resources to help you land your next job or to start a new career job search workshops, job fairs, skills training, job search/job placement assistance.
How To File For Unemployment Benefits Online In Minnesota
Where to claim: You can file your claim online here. Youll need to create an account first, which you can do under the section labeled New Applicants.
The fine print: You must have made enough earnings during your base period, be unemployed through no fault of your own, be legally authorized to work in the U.S., and be willing to, able to, and actively seeking work which you can do via the states CareerForce website.
Minnesota is experiencing a high volume of requests, so it requires people to apply only on specific days dictated by the last digit of their social security number: Monday , Tuesday , Wednesday , Thursday , Friday .
What youll need:
- Drivers license or state ID number
- Address and telephone number
- Names, addresses, telephone numbers, and dates of employment for each employer over the last 18 months
- Reasons you no longer work for those employers
- If you served in the military in the last 18 months, your Military DD-214 Member 4 form
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Other Types Of Benefits And Programs For The Unemployed
Educational Help
Federal agencies offer many unemployment education and training programs. They are generally free or low cost to the unemployed.
Self-Employment Help
Self-employment assistance programs help unemployed workers start their own small businesses. Delaware, Mississippi, New Hampshire, New York, and Oregon offer this program.
Do You Meet The Minimum Earnings Requirement
Like every state, Massachusetts looks at your recent work history and earnings during a one-year base period to determine your eligibility for unemployment. . In Massachusetts, as in most states, the base period is the earliest four of the five complete calendar quarters before you filed your benefits claim. For example, if you file your claim in April of 2020, the base period would be from January 1, 2019, through December 31, 2019.
To qualify for benefits in Massachusetts, you must meet both of the following criteria:
- You must have earned at least $3,500 during the base period.
- Your total base period earnings must be at least 30 times your weekly benefit amount.
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How To File For Unemployment Benefits Online In Hawaii
Where to file a claim: to get to the new claims page on the State of Hawaii Department of Labor and Industrial Relations website. Youll first need to youll need a valid email address to do so. This detailed video has step-by-step instructions.
The fine print: A notice on the State of Hawaii Department of Labor and Industrial Relations website notes that its experiencing a high volume of users, and you may get an error when trying to file a claim online. Also, the state restricts when you can file online to between:
6:30 a.m. to 11:00 p.m. HT Monday through Friday and 9:00 a.m. to 11:00 p.m. HT on weekends and holidays.
Hawaii also has COVID-19-specific information in a PDF here.
What youll need: Be sure to have the following on hand before you start your application:
- Social security number
- Mothers maiden name
- Work history for the past 18 months. Be sure to include your employers company name, address, and phone numbers, along with dates of employment and reasons you left employment
- Non-citizens will need to provide their Alien Registration Number
- Active duty military members need their Member 4 Copy of the DD Form 214, though this can be provided at a later date. You can request a copy of your DD-214 online here
- Federal employees need their SF8 or SF50 or pay-stubs
- Your bank account number and your banks routing number
Information Needed To File For Unemployment In Illinois
To file an unemployment EDD application at the IDES office, applicants need to submit the following identification and documents:
To fill out the online application for employment, the claimant needs his or her Social Security number, name, and date of birth. The applicants personal information is compared to data from the Social Security Administration. If the information does not exactly match, the online services will not work.
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When Will The Vaccine Mandate Take Effect
While the mandate takes effect shortly after New Year’s, the Labor Department said in a statement that OSHA wouldn’t issue citations for non-compliance with vaccine requirements before Jan. 10 or for non-compliance with testing requirements before Feb. 9, “so long as an employer is exercising reasonable, good faith efforts to come into compliance with the standard.”
How Can I Apply
There are currently two ways to apply for unemployment benefits in Massachusetts online and by phone.You can apply by phone by calling either 1-877-626-6800 or 1-617-626-6800 . Customer service by phone is available from Monday through Friday from 8:30 a.m. to 4:30 p.m. Eastern time, but you can only call on certain days based on your Social Security number. If your SSN ends in 0 or 1, call on Monday 2 or 3, call on Tuesday 4, 5 or 6, call on Wednesday and 7, 8 or 9, call on Thursday. Anyone can call on Friday.
You can apply online through the DUAs online portal.
Whether you apply online or by phone, you need the following information:
- Address
- Phone number
- Social Security number
You will also need to provide the following employment information for the 15 months before your claim:
- Name, addresses and phone numbers of all employers you worked for
- Employment start and end dates for each employer
- Reason for leaving each employer
- Recall dates
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Get The Relief You’re Entitled To
Unemployment benefits could put some cash in your pocket at a time when you’re unable to earn a living, thereby helping you avoid debt. And if you’re still struggling to pay your bills even with those benefits, don’t hesitate to seek relief by contacting your mortgage lender, landlord, utility company, or any other entity you’re required to pay, as many are letting customers defer payments or are relaxing payment terms during this time.
How To File For Unemployment Benefits Online In South Dakota
Where to file a claim: to create an account and start your application for unemployment on the South Dakota Department of Labor and Regulation website. Theres also a helpful video walking you through the process:
The fine print: While the state recently implemented a system for applying by telephone based on your last name, you can apply online at any time.
What youll need:
- Social security number
- Your drivers license or state ID number
- Your work history over the past 18 months, including company names, addresses, and phone numbers, along with your salary for each company and the reason why you arent working for them anymore
- If you served in the military at any point over the past 18 months, youll need your DD-214 form
- Your SF-50 or SF-8 form if youre a federal civilian employee
- If youre a member of a union, the name and phone number of your local union hall
- Non-citizens will need to provide their Alien Registration Number and scans of documentation
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If You Are Ui Eligible You Need To Submit A Pua Claim
If you are eligible for regular user interface, please do not log ina PUA Cheers at this time. If you applied for accepted UIa Please note that you have $0in Benefits available, please visitStep 1in Unemployment benefits what to do. After the service, please go to the authorization step by step process.
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When Do My Benefits End
Unless theyre extended because of some sort of economic crisis, you may receive unemployment benefits for up to 30 weeks though many people will reach their maximum benefit amount before those 30 weeks are up. In a typical situation, you can calculate the length of benefits by dividing these two numbers:
Lets return to our original example, where we calculated the weekly benefit out to $362. Heres how to calculate your maximum benefit credit. First, well calculate the lesser of 30 times your weekly benefit amount or 36% of your total wages during your base period.
30 times weekly benefit
$7,800 + $7,800 + $8,840 + 10,000 = $34,400
$34,400 x .36 = $12,384
In this example, you would choose the first option because its the smaller amount. Now you can divide your maximum benefit credit by your weekly benefit .
$10,869 maximum benefit credit / $362 = 30 weeks
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How To File For Unemployment Benefits Online In North Dakota
Where to claim: to get to the claims page on the official jobs portal of North Dakotas state website, nd.gov
The fine print: Please note: some of these requirements have been superseded by the CARES Act.
To be eligible for unemployment benefits you must:
- Have been separated from employment through no fault of your own or have had your hours reduced
- Be able to work
- Be available for work
- Be actively seeking employment
- Be found monetarily eligible a claimant establishes monetary eligibility based on work performed during a specific one-year period called the base period
What youll need:
- Your Social Security Number
- Name, address, and telephone number of all employers that you worked for in the last 18 months
- Union Local name and number
- DD214 member copy 4
- SF8 and SF50
- Your alien identification number
How To File For Unemployment Benefits Online In Montana
Where to claim: You can file your claim online here. Youll need to create an account first, which you can do with this link.
The fine print: Montana is waiving its work search requirements as a result of the pandemic. Normally, you must be physically and mentally able to work, be ready to accept work when offered, and keep a record of your weekly attempts to find work.
What youll need:
- Names, addresses, and phone numbers for employers from the past 18 months
- If not a U.S. citizen, Alien Registration Number
- If you served in the military in the last 18 months, your Military DD-214 Member 4 form
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Eligibility Requirements For Massachusetts Unemployment Benefits
The Massachusetts Department of Unemployment Assistance handles unemployment compensation and decides whether claimants are eligible for benefits. You must meet the following three eligibility requirements to collect unemployment benefits in Massachusetts:
- You must be unemployed through no fault of your own, as defined by Massachusetts law.
- You must have earned at least a minimum amount in wages before you were unemployed.
- You must be able and available to work, and you must be actively seeking employment.
Massachusetts Unemployment Registration Process
After petitioners apply for unemployment benefits in Massachusetts, DUA sends a request to all employers listed on the claim for information regarding past wages and reasons for employment termination. Each employer has 10 days to respond. If the employer does not respond within 10 days, DUA may contact the applicant or the employer again for any missing wage information.
Once the employee wage and termination information is complete, DUA calculates the amount of benefits the applicant will receive and how long the applicant will be eligible to receive them. Once the claimant has applied for benefits, he or she must continue to request to renew benefits every week that he or she is unemployed or working reduced hours. If eligible, the applicant will receive payments for the weeks that were previously claimed, except for the one-week waiting period. If the claimant does not request benefits while the claim is being processed, then he or she may not be eligible to receive benefits for those weeks. If there are no issues with the claim, DUA will issue the first benefit payment in three to four weeks.
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Learn The Unemployment Eligibility Rules Benefit Amounts And More For Massachusetts
By Lisa Guerin, J.D.
If you are out of work, you might be eligible for unemployment benefits. Unemployment compensation is available to those who are temporarily out of work, without fault on their parts. The basic structure of the unemployment system is the same from state to state. However, each state sets its own rules for eligibility, benefit amounts, filing procedures, and more. This article explains how unemployment benefits work in Massachusetts.
How To Apply For Unemployment In Vermont
Where to file a claim: to get to the new claims page on the Vermont Department of Laborwebsite.
The fine print: You can file a new claim during the first week that you work less than 35 hours.
What youll need:
- Social security number
- Information about any vacation or severance pay you might receive
- Information about each of your employers from the past 18 months, including name, address, telephone number, employment dates, and the reason why youre no longer working there
- A return to work date if your layoff is temporary
- Your drivers license or state ID number
- Direct deposit information, including bank account and routing number
- Non-citizens will need to provide their Alien Registration Number
- If you served in the military at any point over the past 18 months, youll need your DD-214 form
- Your SF-50 or SF-8 form if youre a federal civilian employee
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How Can I Sign Up For Unemployment In Virginia
First, check all personal and employee information on your VA unemployment EDD application, and if anything is not up-to-date or accurate, including the dates of employment, make corrections to your application. If you are contesting your employers wrongful termination, make sure to fully explain why it was not your fault. Virginias applications for unemployment registration are available through phone consultation or online.
How To Apply For Unemployment
Enter your zip code to get started.
The Massachusetts unemployment insurance is a state sponsored program that offers temporary financial assistance to unemployed workers in the state of Massachusetts. This program aims to help these unemployed workers and their families to make the transition from unemployment to employment, by giving them the financial stability that will help them stay focused in looking for their next job.
The funding for this program is obtained from thee quarterly deductions that are made by all the employers in the state from their employees and paid to the Department of Unemployment Assistance. This money is then used to fund the program.
In order to qualify for this program, you need to meet a specific set of eligibility requirement which are mainly related to income, state of employment, availability for work and other factor. It should however be noted that the Department of Unemployment Assistance , does not predetermine eligibility and each case is evaluated on an individual basis.
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How To File For Unemployment Benefits Online In Maine
Where to file a claim: to get to the new claims page on the Maine Department of Labor website. Youll first need to youll need a valid email address to do so. An instruction guide for the system is here.
The fine print: Phones are down at the Maine Department of Labor due to a high volume of calls. Maine also has COVID-19-specific information here.
What youll need: Be sure to have the following on hand before you start your application:
- Social security number
- The social security numbers of any children youre claiming as dependents
- Work history for the past 18 months. Be sure to include your employers company name, address, and phone numbers, along with dates of employment and reasons you left employment
- Non-citizens will need to provide their Alien Registration Information and expiration date
- Recently separated veterans need their Member 4 Copy of the DD form 214. You can request a copy of your DD-214 online here
- If you were a civilian employee of the federal government in the past 18 months, you need a copy of your Standard Form 8 or Personnel Action Form 50
- Your bank account number and your banks routing number. Otherwise, the state will pay you via a ReliaCard, a prepaid debit card from U.S. Bank