My New Debit Card Has Been Reissued But There Are No Funds On The Card Where Is My Money
If you receive a new card, it does not indicate that a new claim has been filed or reopened, or that you are currently eligible to receive additional benefit payments. If you have recently filed or reopened a claim for benefits and have questions about the status of your claim, call one of the toll-free numbers provided at Contact EDD.
If you suspect fraud on your debit card account, you should call Bank of America immediately at the number listed on the back of your card.
What If I Haven’t Received My Unemployment Card
If your card does not arrive within the expected timeline, get in touch with unemployment to explain your situation. Some states may provide a separate customer service number for handling debit card issues. You may also want to check to make sure that your claim was approved.
Tip
As a security measure, debit cards are often mailed in plain white envelopes. The envelope may also be printed with an out-of-state return address. To avoid inadvertently throwing away your debit card, be sure to open all your mail while you are waiting for the card to arrive.
How Much Money Can You Receive From Texas Unemployment Benefits
How much Texas unemployment benefits can you receive?
This is a question that many people who are unemployed ask themselves, but its not always an easy one to answer.
The Texas Unemployment Benefits amount varies depending on how much money the individual has earned in the past year, among other factors.
For this article, we will explore how Texas unemployment benefits work and how much you could be eligible for if you are laid off from your job.
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Direct Express Card Restrictions
To understand the issue regarding adding money to Direct Express card, one has to understand the reason the Direct Express card exists in the first place.
The Direct Express card was set up by the US Department of the Treasury as an alternative to paper checks for federal benefits recipients.
If you receive one of the following federal benefits, then you are eligible to apply for Direct Express.
- Department of Labor
When Will I Receive My Debit Card
The debit card is mailed to you when your first benefit payment is authorized by the EDD. Allow 7 to 10 business days for delivery. Subsequent payments are issued to the debit card when you submit a certification and you are determined eligible for payment.
SDI Customers who are eligible for benefits will receive the following three to five business days after their claim is approved:
- A payment notification .
- California debit card for Unemployment and Disability Benefits notification.
The following items are in your debit card welcome packet:
- Your debit card
- Wallet-size Quick Reference Guide with customer service and fee schedule information
- California Employment Development Department Debit Card Deposit Agreement with Schedule of Bank Fees
- Bank of America Privacy Policy
When you receive your card, carefully read all information to ensure proper activation and use of the card. We recommend you activate your card immediately.
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Who Can Now Qualify For Unemployment
The CARES Act includes many more people than are usually eligible for unemployment benefits, including:
Self-employed people including gig workers
Part-time workers
People diagnosed with COVID-19 or are caring for someone who has been
People whose employers temporarily ceased operations do to COVID-19
People quarantined who expect to return to work when quarantine ends
People leaving employment because of exposure risk or to take care of a family member
You will need to check with your states unemployment office to determine exact eligibility. Here is a list with every states unemployment office.
How Can I Get My Debit Card Replaced
If your card is lost, stolen, or damaged, it can be replaced at no cost to you.
If your card has been lost or stolen, you must contact Bank of America at 1-866-692-9374 .
If your card is damaged, you can order a replacement card online by visiting the Bank of America debit card website.
If your card has expired, and you did not have any activity on the card within the last 90 days, or if you have a balance of less than $20, contact Bank of America debit card customer service.
Note: If you have activity on your card within the last 90 days, or if there is a balance of $20 or more, Bank of America will automatically mail you a new card before your card expires.
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Why Hasn’t My Debit Card Been Credited
There are several reasons why an expected payment may not arrive on your debit card. Here are a few of them:
- You failed to activate your debit card. When you received your debit card in the mail, you also receive instructions for activating the card by phone or online. If you didn’t activate your card or didn’t activate it properly, benefits won’t appear in your balance.
- You didn’t certify for benefits. States require you to certify your eligibility for benefits on a regular basis. If you fail to certify for a specific period, you won’t receive a payment. If you forgot to certify, your state may allow you to go back in the system and complete certification for that period. Don’t delay, however, after some time has lapsed, you may not be able to go back and claim benefits to which you were originally entitled.
- Your claim has been questioned or suspended. While this is unlikely, it sometimes happens that your unemployment agency receives information that causes it to suspend your claim while it investigates whether you are still eligible for benefits. In many cases, this happens because you made a mistake while certifying for benefits and answered a question in such a way that would disqualify you from a benefit payment.
Tip
Some states have automated phone and online systems that can tell you when a payment has been sent to your debit card. Check the service first to make sure that a payment has actually been issued.
What Happens To My Debit Card If It Is Mailed To The Wrong Address
The card will be returned to the Bank of America debit card center.
You must contact the Kansas DOL telephone claims center or go online to update your address.
It may take up to 3 business days for this information to update with Bank of America.
You then can contact the Bank of America Debit Card call center at 1.844.484.0046 to request a new card be mailed.
A replacement card will be issued to you. Please keep in mind due to mailing time it can take up to seven to ten days.
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Faq: Bank Of America Prepaid Debit Card
You can choose to have your benefit payments issued to a convenient and secure prepaid Bank of America debit card. Here are answers to common questions about how the card works.
When will I receive my debit card?
If you havent applied for Unemployment, Temporary Disability, or Family Leave Insurance benefits before, your debit card will be mailed within 10 days after we review your application. The card will arrive before you find out if your application was approved, so no funds will be available. Benefit payments are only issued to the debit card account if your claim is approved.
If you received a debit card for prior Unemployment, Temporary Disability, or Family Leave Insurance benefits within the past four years, your benefits will be issued to that same debit card account. If the previously issued debit card has expired or you no longer have it, call Bank of America toll-free at 866-213-4074 to request a new one.
Will I get a new debit card every time I apply for benefits?
If you previously received a debit card for a prior Unemployment, Temporary Disability, or Family Leave Insurance claim, your benefits will be issued to that same debit card account. If the previously issued debit card has expired or you no longer have it, call Bank of America toll-free at 866-213-4074 to request a new one.
How long does it take for money to be on my card?
Once a payment is posted, funds should be available on your debit card within two business days of the payment date.
Using Your Dua Debit Mastercard
After you receive your DUA Debit MasterCard®, you must activate it immediately by doing the following:
- Visit the online activation page. Your initial username for online activation is the last 6 digits of your DUA debit card number.
- When prompted, create a 4 digit Personal Identification Number to use at ATMs
- Sign the back of your card as soon as you activate it
- Your debit card is valid for 3 years after activation. Keep it in a secure location even after you stop claiming benefits. If you need to reopen or file a new claim, your benefits will be deposited on the same card.
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How Long Does It Take To Get Unemployment Money On My Debit Card
The time it takes to get your first payment via debit card depends on where you live. For example, it can take four weeks for someone in Texas to receive their first payment, while recipients in Washington state can expect to receive it about two weeks after being approved for benefits. Your state should tell you when you can expect the payment to be added to your card’s balance.
Once your benefits begin, most states send payments every two weeks after you have certified your continued eligibility for unemployment benefits. This means that you either call into a voicemail system or log in online and answer questions about whether you have been employed, any money that you have earned and whether you have made efforts to find a new job. Every state is different, but in many cases, a deposit will be made within a day or two after you certify.
What You Can Do With Your Dua Debit Mastercard
With the DUA debit card, you can:
- Get quicker access to your benefits
- Avoid overdraft fees
- Pay for items everywhere that MasterCard® debit cards are accepted at no charge, including:
- In stores
- Online
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What Do I Do If I Dont Receive A Debit Card In The Mail
First, It takes at least three weeks to process a claim for unemployment benefits and issue payment.
When your first benefit payment is available, you will receive a DOL Debit Card in the mail.
Once you activate the card you can track, use, and transfer your benefit payments.
If you have not received your benefits after three weeks,
Confirm the address on file with the Kansas Department of Labor.
If your address is correct, check the following if:
- You have filed for UI in the past and your previous card is not expired, the funds will be transferred to that card.
- Your previous card is expired, your new card will automatically be issued when the deposit posts.
- You have lost or destroyed your previous card, you will need to call Bank of America to request a replacement.
- It has been over ten days since you filed your claim and you have not received your debit card, contact Bank of America at 1.844.484.0046 or visit prepaid.bankofamerica.com/kdoldebitcard.
When Do Unemployment Benefits Get Deposited
You can expect to receive your unemployment benefits onto your debit card weekly or biweekly, depending on your states unemployment benefit payment schedule.
For example, Texas and Illinois pay their unemployment benefits on a bi-weekly basis, so you should receive payments on your debit card every two weeks. Georgia pays on a weekly basis, so you can expect to receive payment on your debit card each week.
If you want to check the balance on your card, there are a number of ways to do that. You can check your balance at an ATM or online with your card issuer. Your card issuer may also offer the option to sign up for text alerts.
Another important note: Before you start using your card to spend money, its a good idea to tweak your budget.
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Other Debit Card Considerations
Checking purchases: The back of your debit card should include a customer service number as well as a website address. These services can provide you with statements that show you your recent purchases.
Minimizing fees: Some debit card companies, including those contracted by state unemployment departments, charge fees for certain activities, such as using an ATM or taking advantage of bill pay services. Make sure you understand these fees before you use your card, as well as ways that you can minimize or avoid fees entirely:
Tip
An alternative to an unemployment debit card is to request your benefits via direct deposit into a checking or savings account. There are usually no fees associated with the direct deposit, and you won’t have to worry about ATM limits, or finding a no-fee ATM when accessing your funds.
References
Is This Fact Known To Cardholders
Based on the numerous complaints we get about this issue, it appears cardholders are not aware of this fact when they sign up for the Direct Express card.
As a result, customer service is bombarded with questions about why this restriction was instituted in the first place.
One recommendation is for Direct Express to make this fact clear when people sign up for the card. Hence the search for Direct Deposit Forms, which are not available.
We think its a big factor that should be disclosed upfront since some people go into this expecting to use the card in the same capacity as other prepaid cards, like the Walmart Moneycard or Netspend Prepaid.
If you signed up for Direct Express and are frustrated by the fact that you cannot add money to direct express card, let us know in the comments section below.
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Will I Be Charged Fees To Use My Debit Card
Fees can be avoided with careful use of your card. When you receive your debit card and welcome packet, thoroughly read your debit card deposit agreement and refer to the Schedule of Bank Fees section to make sure you understand any transaction and service fees that may apply to your card. Fees can be avoided by following the tips provided in the welcome packet.
There are no fees for the following:
- Cash-back with purchases at grocery stores, drug stores, and U.S. post office locations.
- ATM withdrawals at domestic Bank of America ATMs.
- Two free ATM withdrawals per benefit deposit at non-Bank of America ATMs .
- Unlimited teller cash access at any bank or credit union that accepts Visa® cards.
- Unlimited direct deposit transfers to a checking or savings account .
- Unlimited balance inquiries at ATMs and online customer service.
- Unlimited automated and live customer service inquiries.
- Free domestic card replacement.
Fees may apply for the following:
- ATM withdrawals at non-Bank of America ATMs .
- International ATM withdrawals.
- Non-Bank of America ATM transactions by ATM owners who may impose an additional convenience fee or surcharge fee.
- Domestic Emergency Cash Transfer.
How Do I Get A Chip Debit Card
Bank of America is sending chip cards to new claimants starting July 25, 2021. If you already have a debit card, it will be replaced with a chip card when it expires.
If your card has been lost or stolen, you must contact Bank of America at 1-866-692-9374 .
If your card is damaged, you can order a replacement card online by visiting the Bank of America debit card website.
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Will The Post Office Forward My Debit Card If I Move And Leave A Forwarding Address
No. The card will be returned to the Bank of America Debit Card center. You must contact the DOL telephone claims center or go online to update your address.
It may take up to 3 business days for this information to update with Bank of America.
You then can contact the Bank of America Debit Card call center at 1.844.484.0046 to request a new card be mailed.
A replacement card will be issued to you. Please keep in mind due to mailing time it can take up to seven to ten days.
Kansas Unemployment Debit Card Customer Service Phone Number
If you have questions about the Bank of America debit card, you can call the Bank of America Customer Service Center toll-free at the number below:
Phone : 1.844.484.0046
- The amount of wages reported by each employer
- Your weekly benefit amount
- Your total benefit amount
The information in the letter will show whether you have earned enough wages to establish an unemployment claim.
However, if you believe that wages on your Determination Letter are incorrect or missing information, contact the Kansas Unemployment Contact Center for assistance.
You will be asked to provide proof of the correct wages in order to review your claim.
It is important to note that a monetary determination letter does not mean you will receive unemployment benefits.
Additional information may be needed from you and/or your employer to make sure you are eligible.
However, you must continue to file your weekly claim for payment while your claim is being investigated.
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