Contacting New York Department Of Labor
While 888-209-8124 is New York Department of Labor – Unemployment’s best toll-free number, there are 5 total ways to get in touch with them. The next best way to talk to their customer support team , according to other New York Department of Labor – Unemployment customers, is by calling their 855-528-5618 phone number for their UI Claimant Advocate Office department. Besides calling, the next favorite option for customers looking for help is via 855-528-5618 for UI Claimant Advocate Office. If you think this information is inaccurate or know of other ways to contact New York Department of Labor – Unemployment please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we’ve gathered for New York Department of Labor – Unemployment.
What Could Be Holding Up Your Payments
When youve reached a year on your unemployment claim, some people can just keep recertifying every week on their existing claim while others need to file a new claim. According to the DOL, you should have gotten an email or text message with instructions about what to do, and a DocuSign form to fill out. Thats the first tip.
1. Fill out the DocuSign form.
Whether you need to file a new claim or not, everyone needs to fill out the DocuSign form to continue receiving benefits. This is not the same thing as filing a new claim.
2. Triple check to make sure you dont need to file a new claim.
If you are receiving Pandemic Unemployment Assistance, or PUA, you can just keep recertifying and dont need to file a new claim. But if you are collecting traditional unemployment insurance , you may need to.
You need to file a new claim if you have made more than 10 times your weekly benefit in total over the last year from an employer.
For example, if your weekly benefit amount is $150, then 10 times that is $1,500. So, if youve gone back to work even temporarily and have made at least $1,500 in total in the span of the year when your claim has been open, then you need to file a new claim when you reach your BYE date. Once again, this means $1,500 in total, not just in one week.
This DOL fact sheet may be helpful.
Important note: New claims can take two to three weeks to process, and your payments may get backed up.
3. Do you need to verify your identity?
Do You Need Nys Id For Unemployment
NYS DOL is using ID.mes secure online technology to verify the identity of most unemployment insurance and Pandemic Unemployment Assistance claimants and applicants. If you are not applying for unemployment benefits, you should not go through the ID.me process of verifying your identity for NYS DOL.
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How To Talk To A Live Person At Nys Unemployment
For help with applying for unemployment benefits. The simplest explanation is that you have used up all the benefits available to you. Benefits vary by state, so unemployment compensation differs based on your location and your individual claim. Open 8 a.m. to 4 p.m. Typically, these benefits are available for up to 26 weeks. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
endobj Be patient and you will get through to someone that can help you.
It may also be a good idea to ask an employee there when the supervisor will be in next so you can wait or call back at a better time. All I need to know is what do u choose when asked the reason for not working, There is nothing that is related to loss of work because of the November storm.You became ineligible for unemployment as of the day you started work . You can call EDD speak to a representative by dialing 1-800-480-3287. The second option down is ‘Once you have applied for benefits.’
Chat now on WorkSource website. You can sign in to vote the answer.Still have questions? Find the local New York unemployment office in your area on our list below. UC Live Chat Monday – Friday from 7 a.m. to 6 p.m. UC Live Chat now utilizes end-to-end encryption ensuring that your privacy is secure. Unemployment Ny Phone Number.
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Tap below to get started.If our free tools aren’t enough, we partner with a US-based company with live tech support experts available 24/7.
How Do You Get A Hold Of A Live Person At The Nydol Unemployment Division
I filed a claim and they instructed me to claim credit for my unpaid work week. They said I could do it online, but the website that they referred me to stated I could not begin to receive payment until I had called the phone number I have already called and claimed credit. When I called again the same automated message told me to use the website. I have tried non stop to get a human being on the phone and there don’t appear to be any. Im getting so frustrated!
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New Yorkers Seeking Unemployment Benefits Still Desperate To Reach Help Here Are Tips
FILE – In this June 11, 2020 file photo, pedestrians pass an office location for the New York State Department of Labor in the Queens borough of New York.AP
Ten months into the coronavirus shutdown, it still takes a stroke of luck to get someone on the phone in the New York state unemployment office, according to many frustrated people who need answers.
Unable to access benefits, thousands of jobless people are relying on each other for advice and insider tricks.
Lenna Bennett said the most popular question on the unemployment Facebook group she moderates is this: What is the contact number for the New York State Department of Labor?
The answer is 888-209-8124.
In a time when most people no longer memorize phone numbers, unemployed New Yorkers can quickly recite that one.
What theyre looking for is an inside number, a short cut to waiting for hours on hold or being disconnected.
Some people call Gov. Andrew Cuomos office directly and hope to be transferred. They call senators and Assembly members.
They pass along magic tricks: Enter your social security number and pin incorrectly three times and you get transferred to a person.
Angela Alaimo, a union laborer from Malone, learned this from the group: Hit the prompt that asks if you need a translator, even if you dont speak another language.
Before I had seen that trick, I did call a few times the normal way and opted for a callback but never got a callback, she said.
People started to panic.
Are You Available And Actively Searching For Work
To maintain your eligibility for unemployment benefits, you must be able to work, available to work, and looking for work. If you are offered a suitable position, you must accept it. A suitable position is one for which you are a fit based on your training and experience. Even if the position pays less than what you used to make, you may not turn it down for this reason as long as it pays the prevailing wage for similar work.
You must keep written records of your job search efforts. If you are asked to come in to the state agency for a personal interview, you may be asked to bring these records.
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The Problem Persists Despite $193 Million In Contracts To Address It
New York Department of Labor lev radin/Shutterstock
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At the end of April, Tyler Grisantis unemployment benefits stopped arriving, even though he was still eligible for payments and certifying for benefits. When the Chautauqua County resident called the state Department of Labor, an automatic menu asked him to enter identifying information before the line hung up. Despite calling the department repeatedly, Grisanti couldnt reach a live representative for a month. First, he was told he needed to verify his identity. When he called back after confirming his identity, he reached an automatic message that said call volume was high and to try again later. After Grisanti spoke with an agent, DOL released the hold on Grisantis account and provided one weeks worth of benefits. He didnt immediately receive back pay and had to call again before obtaining the other weeks hed missed.
I had to go without a lot of things and neglect bills until money came in. I borrowed for the things I had to have, once my savings gone, Grisanti, a former gas station attendant who filed for unemployment in March 2020, wrote to City & State, noting that he never figured out why his benefits stopped. It took over a month of fighting and having no income before I won.
The $193 million total does not include services paid for by other agencies, such as assistance provided by Google, under an existing contract paid for by the Office of General Services.
Expanded Unemployment In New York During The Covid
On March 11, 2021, President Biden signed into law a $1.9 trillion COVID-19 relief bill known as the American Rescue Plan .
Under ARP, the $300 per week federal unemployment supplement is extended until September 6, 2021.
The law also extends two unemployment programs originally created by the CARES Act in March 2020: Pandemic Unemployment Assistance and Pandemic Emergency Unemployment Compensation .
Under the PUA program, self-employed workersusually excluded from unemployment benefitsare entitled to unemployment if they meet certain criteria. ARP makes PUA benefits available through Labor Day 2021, and increases the maximum duration of these benefits from 50 to 79 weeks.
The PEUC program provides for a federally-funded extension of benefits when state unemployment benefits expire. ARP increases the maximum duration of PEUC benefits from 24 to 53 weeks, with an expiry date of September 4, 2021.
For up-to-date information on New York’s rules on unemployment eligibility and amounts during the COVID-19 pandemic, visit the state Department of Labor’s Unemployment page.
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Georgia Department Of Labor Contact Numbers
Its hard to get a hold of a live agent at the GDOL, and they strongly encourage you to use their online portal, but their UI customer service can be reached via 404-232-3001 or 877-709-8185. They also have a general number at 404-232-3990 per their official service directory. For more on the various comments and hundreds of comments around challenges with filing and get paid see the GA UI Forum page.
New York State Department Of Labor Addresses Phone Line Complaints
BUFFALO, N.Y. Since our story aired Wednesday night about people being asked to give overpayments back to the New York State Department of Labor, we’ve gotten more questions from people who say they haven’t received their benefits on time and can’t get in touch with anyone at the NYSDOL.
2 On Your Side has heard from a lot of people who say they haven’t gotten their extra $300 they’re supposed to be getting every week in federal benefits. They are also having problems being able to talk to somebody about it.
A viewer who asked that we not use their name emailed saying, “I have called over 300 times in the past two days, and it is impossible to get a rep on the phone. This doesn’t include the hundreds of other calls I have made since my new claim was filed six weeks ago. Processing time says two to three weeks. I know many are in the same boat. How are families supposed to survive?”
So on Thursday, 2 On Your Side asked the NYSDOL what people should do if they can’t get through by , and what they should do if they haven’t gotten the extra $300.
But that doesn’t say what to do if you can’t get through by calling the main number.
We were also told the call center has extended hours during the week, and that it’s important for you to carefully listen to the prompts and choose the correct option to be connected with the correct agent.
And, as we reported last month, they still say they haven’t seen any current issues with the extra $300 going out.
Need Help With Your Unemployment Claim
Job seekers line up outside the New Hampshire Works employment security job center, Monday, May 10, 2021, in Manchester, N.H. States are pushing the unemployed to get back to work to help businesses large and small find the workers they need to emerge from the COVID-19 recession. Now some states are reinstating a requirement that anyone who collects unemployment must look for work.
ALBANY, N.Y. – New Yorks unemployed are going back to work after record numbers of unemployed throughout the state in 2020. Two local organizations said people are still reporting problems navigating the world of unemployment.
The organizations said people are still looking for help connecting with someone at the New York State Department of Labor , claim denials, and appeals for overpayments.
To accommodate the large number of New Yorkers that found themselves without a job at the beginning of the COVID-19 pandemic, a year ago, the to help people with claims including expansion of work hours for DOL employees along with extended call center hours.
Local organizations also stepped up to assist people with unemployment claims. The New York State Bar Association began a pro bono partnership with volunteer attorneys to help people navigate through the unemployment system last April.
Are You Out Of Work Through No Fault Of Your Own
You must be out of work through no fault of your own to qualify for unemployment compensation in New York. If you are laid off, lose your job in a reduction-in-force , or get “downsized” for economic reasons, you will meet this requirement. You will also likely be eligible for unemployment benefits if you are fired because you don’t meet the qualifications for the job or you fail to meet the employer’s performance or productivity standards.
In New York, employees who are fired for work-related misconduct may not qualify for unemployment benefits. Examples of work-related misconduct include violating company policy or rules, such as those prohibiting absenteeism or insubordination. If you are fired for conviction of a felony , you also won’t be eligible for benefits.
If you quit your job, you won’t be eligible for unemployment unless you had good cause for quitting.
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Ui Online Application Upgrade + Getting Started With Applying
a new streamlined online unemployment insurance application went up on 4/10/20 . this new application will hopefully reduce the need to call the dol to complete your application folks who would have previously had to call to complete their application will be put into a call-back queue to receive a call from dol instead. also, the number of dol call center agents has been increased.
Get Help With Unemployment Benefits
Deanna Cohen, Deputy Director of Communications, said the DOL is doing all it can to help New Yorkers with unemployment benefits referencing the states achievements with regard to unemployment claims over the past year.
Every states unemployment system has been tested during this crisis, but in New York, we have moved mountains to connect more than 4.6 million New Yorkers with over $84.1 billion in benefits, while launching a new Google-backed application, updating our phone system, increasing communication with New Yorkers, and instituting new Federal programs before other states and we will continue to do what it takes to serve New Yorkers in need, she said.
Its important for people to listen to prompts carefully when calling the DOL to be connected with the right agent, use the chatbot on the DOL website to get answers to frequently asked questions, and reapply for benefits if theyve reached their Benefit Year-End, said, Cohen.
Having trouble getting through to the DOL and need to speak with someone? Sending a message to the DOL online through NY.gov is the best way to avoid a long wait on the phone, said Mohen. For more extensive help, contacting an organization from the list above can also help put people in touch with a DOL representative or help them decide what steps to take, he said.
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Other Weird Things About Unemployment Benefits This Month
Some of you received a letter from the Department of Labor about overpayments. Heres what to do about that.
Last year, the DOL erroneously sent out duplicate payments to an unknown number of New Yorkers, through no fault of those receiving the benefits. But now, since it was federal money lost in the mixup, the law requires that the DOL try to get it back.
If you are one of these people, the DOL would have notified you about the overpayment through email, text and a letter earlier this month. If you dont take action, the DOL can reduce your weekly benefits by a certain percentage until the money is recovered.
You have two other options:
- If you dont think the overpayment letter is correct, meaning you did not receive an extra payment from the DOL, then you can request a hearing to dispute the claim.
- If its correct, meaning you received the payment but it wasnt your fault, then you can apply for waiver for financial hardship. If you request a waiver within 30 days of being notified about the overpayment and are approved, you dont have to pay it, according to DOL officials.
Salk from Legal Services NYC said: Theres no risk in doing it as long as youre truthful.
You should have received instructions to request a hearing or a waiver in your email. If you didnt, you can message the DOL through your ny.gov account.
Taxes! You still have to pay New York State taxes on your unemployment benefits even those the feds waived. Heres what that means.