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Where To File For Unemployment In Nc

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Cumberland County Unemployment Offices & Job Centers

Claimant: How to File an Unemployment Claim and Complete a Dynamic Fact Finding
  • Get answers to common questions about unemployment for those who have lost work due to COVID-19.
  • You’ll need to file weekly claims and search for work to keep collecting unemployment benefits.
  • Find out the weekly unemployment benefit limits in North Carolina.
  • Learn how to find and contact the North Carolina unemployment agency.
  • Find out how to appeal if your unemployment benefits claim is denied by the North Carolina Department of Commerce: Division of Employment Security.

What Does Pending Resolution Mean For Unemployment In North Carolina

When applying for unemployment benefits with the DES, your last employer is asked about your job separation and the information you provided in your claim. They are given, by law, 10 days to answer. During those 10 days, your claim will be pending and until this period ends, you wont receive any payment.

How Do I Check The Status Of My Unemployment Claim In Nc

Find out the status of your claim at any time by phone or by clicking on the Claim Status tab in your online account. Chat with one of our agents here at or call our Customer Call Center for assistance. Check our website frequently for updated FAQs and information for individuals and employers.

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What Is A Separation Payment

  • Wages in lieu of notice,
  • Accrued vacation pay reported on claims effective prior to July 2, 2017,
  • Terminal leave pay,
  • Dismissal payments or wages .
  • Alert! Claims effective July 2, 2017 and beyond: Paid Time Off will not be considered separation pay if the payment was issued as a result of the employer’s written policy established prior to your separation.

    Counties Approved For Disaster Unemployment Assistance As Of 11/:


    45 counties approved for Disaster Unemployment Assistance.

    All application deadlines have passed. Anson, Carteret, Chatham, Northampton, Perquimans, Richmond and Scotland had to file by . Brunswick, Halifax and Hertford had to file by . The deadline to file for Onslow County was . Carven, Martin, Tyrrell and Washington had to file by . The deadline for 23 counties was . Lee, Moore and Wake had to file by . Camden, Chowan, Currituck and Pasquotank residents had until to file.

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    Are Weekly Claim Certifications Required In North Carolina

    Yes. To continue to receive benefits each week, you must certify your claim. You can do this online at the DES website or file by telephone by calling 888-372-3453.

    You must follow these NC Unemployment guidelines:

    • For North Carolina unemployment eligibility, the earliest you can file a weekly certification is on each Sunday. The questions you will need to answer will cover the prior seven-day period of Sunday through Saturday.
    • You must file your North Carolina weekly claims within 14 days from the week ending date that you are claiming. For DES purposes, the week begins on Sunday and ends on Saturday.
    • If you do not file within that 14 day period, you will not be able to claim benefits for that week. You will be required to reopen your claim and serve another unpaid waiting week.
    • If you use the telephone to file your claim and the last number of your Social Security number is an odd number, you will need to call in and file your claim on Monday for each week. If your Social Security number ends in an even number, you will need to call in on Tuesday. If you miss either of these days, you can also call in on Wednesday through Sunday.
    • The hours to file your claim by both computer and by telephone are 8 am to midnight.

    How Do I Claim My Weekly Benefits

    You must answer a series of questions for each calendar week that you wish to receive benefits. This is called completing your weekly certification.

    • Weekly certifications must be filed online.
    • If you dont have access to a computer, you can contact our customer call center by calling 1-888-737-0259.

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    North Carolina Unemployment Benefits And Eligibility

    COVID-19 UPDATE: Because the coronavirus pandemic has left so many Americans jobless, the federal government has given states more flexibility in granting unemployment benefits. If you have questions about whether youre eligible for unemployment benefits read our COVID-19 Unemployment Benefits and Insurance FAQ and check out the NC Unemployment Benefits Due to COVID-19 Tip Sheet.

    If I Did Not Receive My 1099

    Changes to filing for unemployment in North Carolina

    You may download a copy of your current Certain Government Payments from the DES website at no charge. Your current 1099-G remains on the DES website for one year. After its removal from the website, you may request a copy of your 1099-G by submitting a written request by mail, facsimile or email to:

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    Impacted By The Coronavirus How To File For Unemployment In Nc

    Web servers updated to handle traffic influx

    WILMINGTON, N.C. – Gov. Roy Cooper issued an Executive Order Tuesday in response to the coronavirus pandemic that limits bars and restaurants to takeout and delivery orders only. No one is allowed to eat inside these establishments.

    Many people in the service and hospitality industries, among others, have lost their jobs during this tumultuous time.

    The reality is, people will be losing jobs and businesses have lost customers, Governor Cooper said.

    That being said, Coopers executive order does the following:

    • removes the one-week waiting period to apply for unemployment benefits for those workers who lose their jobs
    • removes the requirement that a person must look for another job during this time when so many potential employers are closed and social distancing guidelines are in effect
    • allows employees who lose their jobs or, in certain cases have their hours reduced due to COVID-19 issues, to apply for unemployment benefits
    • waives the requirement that part of the application process be in person
    • directs that these unemployment losses wont be counted against employers

    Before you begin to file your claim, make sure you have the following information available:

    These changes are to benefit individuals who, as a result of the coronavirus, become unemployed, have had their hours reduced or are prevented from working due to a medical condition caused by the virus.

    Heres where you can submit an application.

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    Do I Have To Look For A Job To Get North Carolina Unemployment Benefits

    One of the requirements for collecting benefits is that recipients must conduct an active and ongoing job search each week. Claimants must contact at least five potential employers during the week. Failure to make at least five contacts in a week could result in your benefits being denied or delayed for that week.

    The DES has the right to check your work search records for up to five years after you claim benefits, so not only should you keep an accurate log of your work search records every week you are claiming benefits, you will need to keep those records for that five year period. If you have questions about how to maintain these records, you can visit one of several North Carolina unemployment office locations.

    Most job hunters are able to find new work before their benefits run out. In some cases, such as high North Carolina unemployment rates, you may contact the unemployment department to inquire about filing an extension.

    You will need to keep a detailed record of your work search activities, providing the following information:

    • Employers name.
    • Job position you inquired about or applied for.
    • Contact information for the employer, including URL address of their website, an email address, telephone number and/or their physical address.
    • The date you applied for the job or made contact with the employer.
    • Confirmation information that may include the name and job title of the employer you contacted or an email or confirmation number.

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    What Kind Of Work Must I Accept

    You must accept any suitable work during your first 10 weeks of the benefit period based on such factors as your experience, customary occupation, prior earnings, etc. During the remaining weeks, any suitable work must be considered. NOTE: Suitable work will be any work offered that pays 120% of your weekly benefit amount beginning with the eleventh week after you file your claim.

    How To File A Second

    DES: Unemployment Benefits Data

    If you are wondering, What can I do if unemployment denied my first appeal? the NC DES provides an option to submit a second-level appeal. After an initial appeal hearing with the North Carolina Appeals Section, you will receive a written decision stating whether your appeal has been granted or not. If you lose your appeal with the Appeals Section, you can file a level-two appeal within 10 days of receiving the decision letter. A second-level appeal will grant you a hearing with the Board of Review. During a hearing with the Board of Review, claimants will not be able to present additional evidence supporting their case. Once the Board of Review has reviewed your second appeal disputing the denied unemployment benefits, its members will issue a written decision, which is referred to as a Higher Authority Decision. If you disagree with the decision the board has made, you may file a follow-up appeal with the North Carolina Superior Court.

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    As An Employer What If The Claimant Is Not Claiming Benefits Against My Account

    You should respond to all requests for information regarding a claim from DES. Neither claimants nor employers get to choose which employer is charged for a claim. This is determined by the Employment Security Law. All employment within a claimants base period and a claimants last employment before filing a claim are considered.

    Burke County Nc Unemployment Guide

    • Get answers to common questions about unemployment for those who have lost work due to COVID-19.
    • You’ll need to file weekly claims and search for work to keep collecting unemployment benefits.
    • Find out the weekly unemployment benefit limits in North Carolina.
    • Learn how to find and contact the North Carolina unemployment agency.
    • Find out how to appeal if your unemployment benefits claim is denied by the North Carolina Department of Commerce: Division of Employment Security.

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    How Do I Find Out My Weekly Benefit Amount How Do I Protest The Determination Of My Weekly Benefit Amount

    After you file a claim, you will be mailed a Wage Transcript and Monetary Determination form .

    This will show your quarterly wages paid by each base period employer and your monetary eligibility, including your weekly benefit amount, duration of benefits and effective date of your claim. If you have been found ineligible for a weekly benefit, the reason will be shown on the form.

    Monetary eligibility simply means that you have worked and earned enough wages within your base period to meet the requirements for establishing a claim. In order to receive benefit payments, you must meet additional requirements, such as completing your Weekly Certifications.

    If you believe wages are missing or listed inaccurately on the form, you may file a protest within 10 days from the mailing of the Wage Transcript and Monetary Determination form.

    You may file your protest by sending it to the address or fax below. In your protest, include a copy of the form with an explanation of your protest and proof of wages you believe were incorrectly reported.


    If I Live In North Carolina How Do I File An Interstate Claim

    Applying for Unemployment in North Carolina as a result of the COVID-19 crisis

    If you live in North Carolina, but do not have wages in North Carolina, you can file an interstate claim in the state where you have wages. You must contact the agency responsible for UI claims in that state and follow its instructions for filing your claim.

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    Your Work Search Responsibilities

    To receive unemployment insurance benefits, you must seek work with at least three potential employers each week and maintain a detailed and verifiable record of your work search. If you cannot prove you looked for work, you may be considered overpaid and required to repay benefits.

    What Do I Need To Know About Pandemic Unemployment Assistance

    Pandemic Unemployment Assistance provides unemployment insurance for individuals not eligible for regular UI or any extensions to UI or who have exhausted UI benefits.

    The Division of Employment Security began taking applications for PUA March 24, 2020. If applied before then and were denied, sign back in and apply for PUA. If you applied prior to 4/24/2020 and your claim is still pending, DES is still reviewing eligibility for North Carolina UI. Claimants must wait to apply for PUA. Those eligible for PUA include:

    • Self Employed workers
    • Workers who do not have a long enough work history to qualify for state UI benefits

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    North Carolina Unemployment Benefits At A Glance

    North Carolina Benefits Eligibility

    You are eligible for unemployment benefits in North Carolina if you are out of work through no fault of your own and you have earned at least a minimum amount in the time before you lost your job.

    In North Carolina, you are eligible for benefits if:

    • you earned wages in at least two quarters of the base period
    • you earned at least six times the state’s average weekly insured wage during the base period, and
    • you earned at least $780 in the last two quarters of the base period.

    North Carolina Unemployment Benefit Amount

    In North Carolina, you can calculate your weekly benefit by adding up your wages in the last two quarters of the base period and dividing that amount by 52. If your weekly benefit amount is less than $15, you won’t receive any benefits.

    How Long Your Unemployment Benefits Will Last in North Carolina

    In North Carolina, the duration of benefits depends on the state’s unemployment rate when you apply. The maximum period for which you may receive benefits is 12 to 20 weeks.

    How To Appeal A Denial Of Unemployment Benefits In North Carolina

    How To Apply For Unemployment Nc

    If your unemployment claim is denied, you have ten days to appeal the decision. This is called a “Higher Authority Review” and is conducted by the DES Assistant Secretary, the Board of the Review, or another designated administrative official.

    Your request for appeal must be in writing . After receiving your appeal request, the Higher Authority will review the record and make a decision. In rare cases, the Higher Authority may schedule another hearing to receive evidence. More often, a decision is made based on a review of the documents and testimony already in the record.

    If you disagree with the Higher Authority decision, you may ask for reconsideration within the DES , or you may file an appeal in the North Carolina Superior Court .

    The DES provides additional information on the unemployment process at its website, where you can apply for benefits online, find out current eligibility requirements and benefit amounts, learn about the appeals process, and much more.

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    The Best Tool For Financial Stability In A Time Of Transition

    Losing a job can be difficult. Moving to a new place can be draining. An unemployment check probably wont make the move easier, but it can help reduce financial stress at a time when you already have enough to think about.

    Unemployment benefits can give you and your family some financial stability while you search for a new path. And hopefully, you wont need to claim unemployment very long.

    Other Types Of Benefits And Programs For The Unemployed

    Educational Help

    Federal agencies offer many unemployment education and training programs. They are generally free or low cost to the unemployed.

    Self-Employment Help

    Self-employment assistance programs help unemployed workers start their own small businesses. Delaware, Mississippi, New Hampshire, New York, and Oregon offer this program.

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    How To File A Claim For Unemployment Benefits In North Carolina

    You may file your claim for unemployment benefits online, by phone, by fax, or by mail. You can find online filing information and contact information at the DES website.

    Once it receives your application, the DES will send you some documents, including a Wage Transcript and Monetary Determination indicating your potential weekly benefit amount and duration.

    What Wages Can Be Used To Establish A Claim For Benefits

    NC Works and unemployment

    Any wages used to establish eligibility for UI benefits must be earned in employment that is covered by the Employment Security Law. This means that the employer must be subject to UI tax. Employers who are liable under the Employment Security Law are required to post a Certificate of Coverage and Notice to Workers in their place of business.

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    Expired Federal Pandemic Unemployment Programs

    However, these federal programs ended on September 6, 2021. In some states, they ended even earlier: About half the states decided to stop participating in these programs before they expired.

    For weeks of unemployment beginning on or after September 6, 2021, these benefits will no longer be available. That means:

    • Benefits will no longer be available to the millions of gig workers, contractors, and freelancers who were receiving unemployment through the Pandemic Unemployment Assistance program.
    • Benefits will no longer be available through the Pandemic Emergency Unemployment Compensation program, which offered additional benefits to those who were still unemployed when they used up their state benefits.
    • Benefits will be reduced for those who were receiving Pandemic Unemployment Compensation, a program that offered $300 extra per week to those collecting unemployment.

    All told, experts estimate that more than seven million people lost their benefits on Labor Day, 2021. More than two million more saw their benefits cut by $300 per week.

    In North Carolina, the minimum benefit is $15 per week, and the maximum benefit is $350 per week.

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