How To Contact Pa Unemployment Office
During the application time for jobless benefits, you may need to make contact with your local office quite a few times. This can be in response to a request for extra paperwork, as you have a simple question or because you have not been obtaining the promised benefits.
Watch this video which has vital information on contacting PA unemployment office
What method of contact is better depends mostly on your reason for contacting it.
Unemployment compensation services are offered by telephone through local call centers and online. You may call the Unemployment compensation service center at 888-313-7284. A listing of local phone numbers, mailing addresses and fax numbers for the UC service centers is obtainable on the state map of services near you.
Select any county from the record and scroll down to: UC Benefit Services.
Be all set for long waits as lots of people attempt to do the same thing that you are. Remain patient and you will get through to someone who can assist you. Even if its annoying to wait so long, be polite to the person you get connected to and you will get a lot more assistance than if you are rude.
Whenever you call the PA unemployment phone number, ensure you have Social Security number, dates of employment and a paper to take down relevant notes.
How To File For Pandemic Unemployment Assistance
Make sure to review the PUA System Guide or the PUA Claimant Assistance Guide for helpful information on what items to have ready as you prepare to register and file your initial claim and navigate the PUA system.
The easiest way to file an initial PUA claim and to submit weekly certifications is online.
If you have questions or need assistance with issues related to your PUA claim, there are two ways to contact the UC team. Call 855-284-8545 any time between 8:00 AM and 3:00 PM, Monday through Friday. You can also email . This phone line and email address are for PUA questions only.
How To File For Unemployment Compensation
You should file a new claim or reopen an existing claim as soon as you become unemployed or your hours are reduced. Learn more about filing an initial unemployment claim online and view this instructional video to see each step of the online filing process.
The fastest and easiest way to check the status of your initial or re-opened claim is online.
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Receive Financial Determination Letter
Keep this letter in a safe place. It states your financial eligibility. Financial determination letters are typically received within 3 business days via your UC Dashboard communication preference.
Your financial determination letter will tell you:
- Your benefit year begin date AND the date your benefit year expires.
- Your weekly benefit amount and eligible weeks AND how they were calculated.
- How much you will receive if you are totally unemployed and how to estimate your partial benefits for part-time work.
Filing An Appeal In Pennsylvania
If you are unhappy with the decision regarding your initial unemployment claim, you have the right to file an appeal. You may submit a Request for Hearing online or by mail.
When requesting a hearing through the mail, you can use the appeal form that came with your determination letter, or you can write the letter yourself to the address that will appear on your determination letter.
Your determination letter will also include a fax number for appeals if you would prefer to send your request for appeal that way. You also may submit a request for appeal via email to .
You must appeal within 15 days of the date on which your determination letter was postmarked. At this point, your case will be reviewed by a Referee, who will issue a second determination. You then may appeal this decision to the Board of Appeals. All final appeals will be addressed to the Commonwealth Court of Pennsylvania.
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What Is Gethuman’s Relationship To Pennsylvania Unemployment Claims
In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Pennsylvania Unemployment Claims. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We’ve created these shortcuts and apps to try to help customers like you navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like eBay or AT& T U-Verse. And as long as you keep sharing it with your friends and loved ones, we’ll keep doing it.
Pennsylvania Unemployment Claims Contact Info
Pa Unemployment Phone Number
Pursuing your unemployment benefits often is a frustrating an overwhelming process, especially when you may be accused of willful misconduct. Sometimes its best to have a lawyer at your side. For a free consultation with a Pennsylvania unemployment compensation lawyer, call or .
Notice: An unemployment lawyer can not contact the Unemployment Department on behalf of a Claimant.
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Reporting Unemployment Compensation Fraud
To report someone who has filed for unemployment compensation benefits using your personal information such as your name, Social Security Number, and date of birth without your knowledge or consent, please visit the UC Benefits Website and click “Report Fraud” at the bottom of the page to complete and submit the Identity Theft Form. Do not log in.
You can also file a report by phone by calling the PA Fraud Hotline at 1-800-692-7469. Make sure you review the Identity Theft form in the link above to ensure you have all the information prepared to provide your report.
You may also want to file a police report with the municipality you resided in at the time the unemployment benefits in question were paid. A copy of the police report must be provided to the Office of Unemployment Compensation.
- The US Department of Labor is recommending that victims of ID Theft should be reporting their information to the National Center for Disaster Fraud. You may also start a recovery plan with the Federal Trade Commission.
Helpful Information To Have On Hand:
Social Security number: Of course, you need your SSN at the time of your initial application, although not when you make your weekly claim. Filing for your weekly benefit without it may mean you forget it, unless of course youve already committed it to memory. When speaking to UC staff, have the number handy, perhaps right from your Social Security Card.
Home address: Be prepared, when calling customer service about your unemployment benefits, to have your home address handy, plus your mailing address if it is different.
Email address: Many people these days have several email addresses. To avoid confusion, make sure that in regards to filing your unemployment claim or calling in with a question about your unemployment insurance benefits, that consistently use the same email address.
Dates of employment: Have your employment dates handy, including the day you began work at your most recent job, and the day you were terminated or quit with good reason.
Gross earnings: Pennsylvania law requires you to report this information on your initial claim for unemployment insurance. However, if you feel that the financial determination made by the Pennsylvania department administering unemployment benefits is inaccurate, have something like a W2, 1099, or tax return to discuss it over the phone.
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How To Contact The Office Of Unemployment Compensation
Due to the high volume of calls and UC Live Chat requests, the best way to get assistance from the UC team is to send an email to .
For specific questions about your claim, provide your full name and the last four digits of your Social Security Number.
Virtual Assistant FAQ
Call the Unemployment Compensation Virtual Assistant at 877-978-1295 for answers to your frequently asked questions.
UC Live Chat
The UC LiveChat online feature offers the same level of services and personalized assistance that you receive on the phone. All you need to do is call 888-313-7284 for a secure six-digit LiveChat code. This will allow the UC Office to verify your identity and provide specific information concerning your claim or questions.
Your secure LiveChat code can also be used for future inquiries or LiveChat discussions, so you can skip the phone wait time and do everything online!
UC LiveChat is available Monday through Friday from 8 AM-5 PM.
Phone
UC Service Centers Hours of OperationMonday through Friday, 8 AM-4 PM
Toll Free UC Service Center:888-313-7284
Toll Free TTY :888-334-4046
Pennsylvania Teleclaims Hours of Operation:Sunday 6 AM to 11 PMMonday through Friday 6 AM to 9 PMToll Free PAT: 888-255-4728PAT gratis en Español: 877-888-8104
Videophone Service for American Sign Language Users:Wednesday from noon to 4 PM at 717-704-8474
How To Reach Unemployment Compensation
UC Customer Service Line: 888-313-7284 Monday – Friday from 8 a.m. to 4 p.m.If you have filed an application for UC benefits within the last year, and have a specific question about your claim or your eligibility, call the UC service center.
TTY for Deaf and Hard of Hearing : 888-334-4046Videophone Service for ASL Users: 717-704-8474Wednesdays and Fridays from 8 a.m. to 4 p.m.The Video Phone can also assist ASL Users with Pandemic Unemployment Assistance questions. *Sign language is the ONLY means of communication provided at this number.
You can also file an Inital UC Claim or file your Bi-weekly Claim online at www.uc.pa.gov.
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Unemployment Benefits Extended 13 Weeks:
Pennsylvanians who have an expired Unemployment Compensation claim or have exhausted their benefits under an existing claim can receive an additional 13 weeks of benefits through the new Pandemic Emergency Unemployment Compensation program.
Under the new program, if an individual has an open claim and exhausts their benefits, the additional 13 weeks will be automatically added to their existing claim. If a claimants benefits have expired, they must submit an application for the extended benefit online or mail a paper application.
Benefits will be available retroactive to the benefit week ending April 4. The extended benefits will be available through December 26 for claimants who have exhausted regular benefits.
Pennsylvania Unemployment Claims’s Best Toll
This is Pennsylvania Unemployment Claims’s best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Pennsylvania Unemployment Claims agent. This phone number is Pennsylvania Unemployment Claims’s Best Phone Number because 16,062 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 888-313-7284 include Eligibility question, Claims, Collecting benefits, Missed payments, File application and other customer service issues. Rather than trying to call Pennsylvania Unemployment Claims first, consider describing your issue first from that we may be able to recommend an optimal way to contact them via phone or web or email. In total, Pennsylvania Unemployment Claims has 1 phone number. It’s not always clear what is the best way to talk to Pennsylvania Unemployment Claims representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
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Filing For Pandemic Unemployment Assistance
Pandemic Unemployment Assistance provides up to 39 weeks of unemployment benefits to individuals who are not eligible for regular unemployment compensation or extended benefits.
PUA is only for individuals who are unemployed due to COVID-19 reasons.
Individuals covered under PUA include the self-employed , those seeking part-time employment, individuals lacking sufficient work history, and those who otherwise do not qualify for regular or extended unemployment benefits.
What You Need Before You Get Started
Personal Information:
- Home address and mailing address .
- Telephone number.
- Personal Identification Number . If you have previously filed a UC claim using your previous PIN can prevent you from having to re-enter information.
- Direct deposit bank information : Bank name, address, account number, and routing number.
In some cases, additional information is needed. For a complete list, view our requirements checklist.
Information about Separating Employer:
- Employers name, address, and phone number.
- Employers PA UC account number .
- First and last day worked with employer.
- Reason for leaving or the reason you are working fewer hours.
- Pension or severance package information .
Tools to Help You File
- Frequently Asked Questions A resource to help answer any questions you may have about filing or receiving unemployment compensation benefits, including eligibility, how your weekly benefit is calculated, and more.
- Self-service Step-by-step Instructions These step-by-step guides and instructions will guide you through many UC online services, including how to file an initial claim, how to file a weekly certification, and more.
- New UC System Resources Video tutorials, workshop recordings, and more.
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Filing A Weekly Benefit Certification
People who want to file for benefits through the UC or Pandemic Emergency Unemployment Compensation programs can do so by calling 888-255-4728. It’s available seven days a week, 24 hours a day.
Individuals who file using PAT will use their personal identification number and Social Security number to identify themselves when claiming UC benefits. During the call, individuals will be asked to respond to a series of questions by dialing their phone.
Individuals will need the following when calling PAT to file a weekly or biweekly claim for benefits:
- Access to a touch-tone telephone or a push-button telephone with a tone-pulse switch.
- Social Security number.
Find A Job Get Connected With Pennsylvania Careerlink
UCs first goal is to help you find a job. To do this, UC works with Pennsylvania CareerLink® to match claimants with available jobs. During the initial claims process, the UC service representative gathers information such as what type of work you are seeking to assist PA CareerLink® in matching your employment needs with available jobs. When one or more job matches are found, you will receive a letter from PA CareerLink® telling you about these and other career opportunities. PA CareerLink® may also send a letter to you offering reemployment services such as workshops or information about special programs.
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Take These Steps To Protect Yourself:
- For regular unemployment compensation: 888-313-7284
- For pandemic unemployment assistance : 855-284-8545
The Extent Of Our Abilities
PA CareerLink® Lackawanna County isnot the Unemployment Compensation office. Our staff administers UC programs, such as RESEA, and assists individuals in registering for the PA CareerLink® website to comply with UC requirements. None of our staff members are directly employed by the Office of Unemployment Compensation therefore, our abilities are limited in answering your questions regarding UC matters. However, we will always do our best to guide you towards the best possible answers to your questions. Once a month we offer Ask the UC Rep sessions where you can meet privately with an Unemployment Compensation Representative to discuss your UC matters. Check out our calendar for upcoming dates and times.
Please refer to the Unemployment Compensation website for more information.
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Check Your Online Portal And Mail Regularly
After you file your application, check your online portal and your mail regularly for notices regarding your unemployment benefits.After you receive your claim confirmation letter and your Notice of Financial Determination, you should file an initial claim.You may also receive follow up notices from the government after you get your confirmation letter that finds you eligible or ineligible for benefits, most often related to the reason you stopped working. This letter is called a Notice of Determination. If you get a Notice of Determination, appeal immediately and contact a free legal provider in your area.
Filing For Unemployment In The Lehigh Valley
Unemployment Compensation provides income support if you lose your job through no fault of your own. If you qualify, you will receive money from the UC fund for a limited time to help you while you look for another job. To be covered by the UC program, you must have worked for an employer who is required by law or elects to pay into the UC fund. All applications are checked thoroughly. Fraud is prosecuted and may result in fines and/or imprisonment or other penalties. To protect yourself, only give complete, accurate and factual information when filing your claim.
For more information, visit the Office of Unemployment Compensation website.
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Contacting Pennsylvania Unemployment Claims
While 888-313-7284 is Pennsylvania Unemployment Claims’s best toll-free number, there are 3 total ways to get in touch with them. The next best way to talk to their customer support team may just be to tell GetHuman about your issue and let us try to find the best way to contact them or find help for that particular issue. Besides calling, the next favorite option for customers looking for help is via Online Help for Customer Service. If you think this information is inaccurate or know of other ways to contact Pennsylvania Unemployment Claims please let us know so we can share with other customers.
