How To Get Through To Oregon Unemployment

Oregon Unemployment Insurance Customer Service Phones

• Oregon Unemployment Insurance customer service phone number is 1-877-345-3484. Live customer service representatives from Oregon Unemployment are available from 7am to 6pm Monday-Friday, Saturday-Sunday closed.
• For Pandemic Unemployment Assistance benefits you need to dial 1-833-410-1004 or 1-503-370-5400 . Live customer service representatives from Oregon Unemployment are available from 7am to 6pm Monday-Friday, Saturday-Sunday closed.
• For Central Administrative Office you need to dial 1-503-947-1394.
• For Central Administrative Office you need to dial 1-503-947-1394.
• For Central Administrative Office you need to dial 1-503-947-1394.

Where Can I Get Help Finding A Job

The Employment Department offers a broad range of services to assist in your return to work. Resume writing resources, employer job listings, labor market information, and career exploration tools are among the services offered. Staff is available to help you and introduce you to the services that will benefit you in your work search.

Are You Out Of Work Through No Fault Of Your Own

You must be out of work through no fault of your own to qualify for unemployment benefits.

Collecting Unemployment After a Layoff

If you were laid off, lost your job in a reduction-in-force , or got “downsized” for economic reasons, you will still meet this requirement.

Collecting Unemployment After Being Fired

If you were fired because you lacked the skills to perform the job or simply weren’t a good fit, you won’t necessarily be barred from receiving benefits. However, if you engaged in “misconduct,” you will not be eligible to receive unemployment. In Oregon, among other things, misconduct means an intentional violation of the employer’s rules, the failure to conform to standards which an employer can reasonably expect from an employee, or careless behavior that is so frequent or severe that it shows a disregard for the employer’s interests. For example, showing up to work under the influence of alcohol or drugs or having several unexcused absences after written warning would typically qualify as misconduct.

Collecting Unemployment After Quitting

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Filing For Or Unemployment Claims

Oregon unemployment claimants must file a claim with the Department of Employment to obtain benefits. Claimants must supply name, address, social security number and telephone number when filing with the state. Oregon also needs a work history for the last 18 months along with name of the employer, dates of employment, employers address and telephone number. The claim for unemployment benefits also needs the salary earned with each employer.

If you need more details on this, refer to OR unemployment compensation guide.In case your benefits unemployment have run out you may be entitled to receive extended unemployment benefits through one of the state or federal unemployment extension programs.

Below are some of the FAQs as well as the solutions:

How To Contact For Oregon Unemployment Benefits

Find below customer service details for Oregon unemployment benefits. Besides contact details, the page also offers a brief overview of the state program.

Head Office

Phone: 503-375-7900 Phone: 541-388-4066 _____

About Oregon unemployment insuranceOregon workers who have been out of work for no fault of their own and have been actively seeking one may be eligible for unemployment benefits. The unemployment insurance program is administered by the State of Oregon Employment Department. Workers can file a claim on phone, at office, or online with just a few clicks. The Online Claim System allows you to submit a claim and check status anytime. When filing a claim, you will need to furnish social security number, contact information, work history and employer information. The work history of the last 18 months including phone and address will have to be furnished. If you are not a US citizen, you will need to have an alien registration number and other supporting documents. Note that your application will be denied if you have voluntarily resigned, was fired or unable to work.

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How Do I Get My Pin And What Is A Cid

Personal Identification Number

You chose a Personal Identification Number when you filed your initial unemployment application, whether you filed online or by telephone. You will use the same PIN all through your claim. You will need it whenever you access the Online Claim System and to claim weekly benefits whether online or by telephone.

Agency employees do not know your PIN. If you forget it, you will have to ask Oregon employment department to reset it so that you can choose a new PIN. You are responsible for the security of your PIN. Do not share it with anyone and dont let others use it.

Claimant Identification Number

Your Claimant Identification Number is a number allotted only to you at the time you filed your initial unemployment application. Oregon government use it on the documents they send to you as a way to safeguard your claim and Social Security number from identity theft. You will need your CID to change your address or apply for direct deposit through the Online Claim System. The government will not give out your CID, even to you if you call, so please keep a record of it.

How Does Retirement Pay Affect My Benefits

Retirement pay could lessen your benefits, make you disqualified, or have no effect at all. If you are not entitled for periodic payments, it has no effect. If an employer for whom you worked during the base year of your claim either contributed to the retirement fund or maintained it, then your retirement pay is deducted dollar for dollar.

Social Security does not affect your benefits unless you do not want to work full time, put limits on the type of work you will do, or if you do not want to look for work anymore.

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State Employment Department Officials Say Phone Lines Have Been A Nightmare Since The Outset Of The Pandemic Nearly One In Eight Oregon Workers Lost Their Jobs In The First Month Of The Pandemic

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My Hours Were Cut Significantly Because Of Covid

One way to access partial benefits is if your employer signs up for the Work Share program, Krumenauer said.

Under this program, employers voluntarily make an agreement with the Oregon Employment Department to temporarily reduce employee hours, and workers with reduced hours are eligible for partial unemployment

People who go back to work part-time may still be able to get unemployment benefits without being involved in Work Share, though, Krumenauer said in a May 6 email.

As the governor develops plans to reopen Oregon’s economy, the state Employment Department expects more and more part-time workers to qualify for these benefits. The agency encourages people to visit its “Working While Claiming and Reporting Earnings” website for details.

Is the federal unemployment of $600 per week pro-rated if you’ve been cut to part-time? Or do you get either the full amount or nothing at all if you’re partially unemployed?

Its not that simple. The $600 boost is for people who are completely unemployed. If your hours were cut and your employer participates in the Work Share program, you should be able to get additional financial assistance. But if your employer does not opt in to the program and you still have some paid work, you may be out of luck.

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How To Appeal A Denial Of Unemployment Benefits In Oregon

If your claim for unemployment is denied, you have 20 days to appeal the decision with the Office of Administrative Hearings. You can request a hearing by sending a letter or fax to the Office of Administrative Hearings.

After receiving your appeal request, a hearing will be scheduled to receive evidence from both you and your employer. An Administrative Law Judge will conduct the hearing by telephone and issue a written decision. If you disagree with the ALJ’s decision, you may appeal to the Employment Appeals Board by the date stated in the ALJ’s notice of decision. And, if you disagree with the Board’s decision, you may file an appeal with the Oregon Court of Appeals.

The ED provides additional information on the unemployment process at its website.

How Many Weeks Can I Receive Benefit Payments

Currently, you can receive benefits for 26 weeks for your benefit year. You cannot file a new claim until your benefit year is up, even if you have exhausted all of your benefits.

Your Oregon unemployment amount is calculated as 1.25% of your total base year wages. Oregon unemployment laws set the minimum and maximum amounts of UI benefits you can receive. Currently, the weekly minimum is $151 and the weekly maximum is $648.

If you were unable to work because you were sick or injured, you may be able to file an Oregon unemployment extension that increases your base year to additional calendar quarters.

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How To File A Claim For Unemployment Benefits In Oregon

You may file your claim for unemployment benefits online, by phone, by fax, or by mail. You can find online filing information and contact information at the state of Oregon’s Unemployment Insurance page. Once you file, you must continue to file weekly claims with the ED for each week for which you are claiming benefits.

Once it receives your application, the ED will send you some documents, including a Wage and Potential Benefit Report indicating your potential benefit amount and duration.

Other States Have Struggled To Make Upgrades To Their Unemployment Computer Systems Which Use Arcane Programming Languages Such As Cobol Is Oregon In The Same Boat

Yes. And Krumenauer said there are benefits to the old technology most of the time.

COBOL was built to be sturdy and reliable, she said. And it has been up until now.

“We are a mainframe system, she said, adding that, There are modernized systems that aren’t doing any better.

While some states have not been able to hire programmers to update their old COBOL code, that is not a problem here in Oregon, Krumenauer said. But it still takes time to write new programs and test them to make sure that they work.

We have really dedicated and talented staff, she said. People are working weekends and giving up holidays with their families to get this going.

Editors note: This story has been updated with new details, and will continue to be updated, as they become available.

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Learn The Unemployment Eligibility Rules Benefit Amounts And More For Oregon

By Sachi Barreiro, Attorney

In Oregonas in every other stateemployees who are temporarily out of work through no fault of their own may qualify for unemployment benefits. The eligibility rules, prior earnings requirements, benefit amounts, and other details vary from state to state. Here are the basic rules for collecting unemployment compensation in Oregon.

How Do I File For Unemployment Benefits In Oregon

In Oregon, you can file a new claim for unemployment either online or over the phone through one of the states unemployment insurance call centers:

To find the appropriate center to call, use the states ZIP code lookup tool.

You will be able to file an initial claim through the Oregon unemployment phone number if:

• You have filed an Oregon unemployment insurance claim in another state within the past 12 months.
• You have not worked in Oregon in the past 18 months.
• You worked as a merchant seaman in the last 18 months.
• You are currently outside of the US.
• You performed 90 days or more of active duty service for a branch of the United States military within the last 18 months, other than training for a National Guard unit.
• You filed an Oregon unemployment claim in another state within the past 12 months.

However, Oregon has lifted some restrictions on unemployment insurance claims for those affected by COVID-19, including employees whose workplaces are temporarily closed.

Before you file your claim you will need to several pieces of information handy:

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Oregon Says It Can Quickly Pay Those Still Waiting For Unemployment Benefits

The Oregon Employment Department unveiled ‘Benefits While You Wait’ last week, a program designed to circumvent the red tape that keeps thousands of Oregonians waiting on their unemployment benefits.

SALEM, Ore. Last Friday, the Oregon Employment Department announced that it has “found a way” to pay out benefits for Oregonians who are out of work due to COVID-19 and are still waiting for their claims to be reviewed. The “Benefits While You Wait” program is supposed to do precisely that speedily pay out benefits to people who are waiting on benefits.

We are confident this group of Oregonians are eligible for benefits because they lost their job due to COVID-19, we just dont know which program they are eligible for yet, said Employment Department Acting Director David Gerstenfeld. We have found a workaround that will allow us to pay benefits while their claims are being reviewed by an adjudicator. We are grateful we have figured out a way to do this because Oregonians have been waiting too long.

OED says that it is already notifying claimants who are eligible for the program via email and robo calls. The agency said that strict laws govern unemployment insurance to prevent fraud and provide due process, requiring that each claim be reviewed but an estimated “tens of thousands” of Oregonians may be eligible who are still in adjudication.

According to OED, Oregonians who may be eligible for Benefits While You Wait:

How Long Does It Take To Get Unemployment In Oregon

You must successfully complete an initial waiting week which takes place the first week your application is filed. If your application is successfully processed, your first payment will be made in the third week of your unemployment. If you submit your Oregon unemployment weekly claim on Sunday or Monday, payment will be made on Tuesday. Electronic payments issued on Tuesday will normally appear in accounts on Wednesday. Federal or bank holidays will delay payments.

In Oregon, the first payment of your new claim is normally sent by a physical paper check. All subsequent payments made by the Oregon unemployment department are either made by a Visa debit card or by direct deposit. You must apply for direct deposit, otherwise the default payment mode is by a debit card.

Direct deposit means that your benefits will automatically be deposited to your savings or checking account at your bank, credit union or other financial institution of your choosing. To sign up for direct deposit, you must use the Online Claim System and select electronic deposit from the main menu. You will be directed to print an Authorization for Electronic Deposit Form which you will then send into the Employment Department. Normally, it takes the department about two weeks to verify account information. Until that time, you will receive your benefit payments by a paper check.

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Do You Meet The Minimum Earnings Requirement

Virtually all states look at your recent work history and earnings during a one-year “base period” to determine your eligibility for unemployment. . In Oregon, as in most states, the base period is the earliest four of the five complete calendar quarters before you filed your benefits claim. For example, if you filed your claim in October of 2020, the base period would be from June 1, 2019, through May 31, 2020.

During the base period, you must meet at least one of the following requirements in order to be eligible for unemployment:

• You must have earned at least $1,000 in wages during the base period, and your total wages in the base period must be at least 1.5 times the wages in the highest quarter in your base period, or
• You must have worked at least 500 hours during the base period.

Submit A Ticket Using Oeds New Contact Us Form

The Oregon Employment Department has created a NEW, improved ticketing system to gather inquiries related to unemployment benefits. Submit a ticket if you have questions about your claim or need help from a specialist.

You can also submit a ticket to:

• Upload documents like Proof of Authorization to Work, or providing missing information

• Request a hearing or file an appeal

• Ask questions about unemployment benefits and your business

Click the button below or go directly to oedcontactus.oregon.gov to submit a ticket.

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